Customer Service

Thank you for visiting Madison-Drake Children’s Boutique!
Place your secure online order 24 hours a day.

We ship only within the United States including U.S. Territories and Military APO/FPO addresses. Orders will be processed and shipped from our storefront in Tifton, Georgia within 1-2 business days. Personalized items are subject to an increased processing time up to 7 business days. Express delivery is available for customers who need their order quickly.

We are required to apply 7% sales tax to all orders shipped to the state of Georgia.

What information do we collect?
We collect information from you when you register on the site, place an order, respond to communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, or other information. However, you may visit our site anonymously at any time. Like many other websites, we use “cookies”. Please refer to the “Do we use ‘cookies’?” section below for further information.

How do we use your information?
We may use the information we collect from you when you register, purchase products, respond to communication such as e-mail, browse the website, or participate in other site features in the following ways:

• To personalize your visit to our site and allow us to deliver the products that interest you.
• To respond to your customer service needs.
• To process your order quickly.
• If you have given us permission to send you sale notifications and new product announcements, we may send you e-mails on occasion.
  If at any time you wish to discontinue notices from us, please contact us.

How do we protect your information?
The safety of your personal information is as important to us as it is to you and is contained behind secured networks which can only be accessed by those who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit information you supply is safeguarded against identity theft and fraud using Secure Socket Layer (SSL) technology and encrypted into restricted-access databases.

Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers may only use the information we collect to help us improve our business. You can choose to have your computer warn you when a cookie is being sent, or you can choose to turn off all cookies.

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below. The term “outside parties” does not include Madison-Drake Children's Boutique. It also does not include our website hosting partner or other outside parties who may assist us in operating our website or conducting daily business activities as long as the parties agree to keep this information confidential. We may release your information when we have reason to believe that the release is appropriate to comply with the law, enforce our business policies, or protect ours or others’ rights, property, or safety.

Third party links
In an attempt to provide you with increased value, we include third party links (i.e. PayPal for payment processing) on our website. Linked sites have separate privacy policies independent of Madison-Drake Children's Boutique. We assume no responsibility or liability for the content and activities of linked sites; however we seek to provide links to sites after careful consideration of that sites privacy policy.

Changes to our policy
If we change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 5, 2015.

Questions and feedback
We welcome your comments and concerns about privacy. Please contact us with any feedback you may have.

Your consent
By using our site, you consent to Madison-Drake Children's Boutique privacy policy.